Sam Broadcaster - Unable to send data fast enough

[Metaldrumz]

Just odd that I hadn't had any issues for almost a year prior to this outage. Hopefully I can get a test feed and see if it's doing it there as well.

[Jeff JT Turner]

Interesting thread, I'm having this issue currently with SAM 4.7.3 - I'll try some of these.

[andhow]

Been having the same problems here in New Zealand. The latency starts between my router and external gateway.

 

Telecom NZ has done quite thorough investigation at my request due to a formal complaint and can find no faults. But when it actually happens I cannot get past the helpdesk in Manila to talk to a tech, by the time I get a tech to test the pipes...the problem is not happening. I have purchased a better router from a retailer, just to be sure.

 

I personally think it may be a denial of service attack on my router when it actually happens. Detecting Chinese primary and secondary schools with my sniffer, they spend a lot of time scanning for open ports. Little bastards. :mad:

I have been successful blocking the subnets of the schools when I find them with some success.

[djgary72]

Never had a buffer error since i switched to Edcast to stream my station i think personally its a SAM problem which has been on the go for a Long time and yet again nothings been sorted!

[andhow]

Nope, I could trace the problem as incoming to the router and not from SAM.

 

Been running for 38 days now and no replication of the issue, with no downtime or the latency in the stream.

[djgary72]

38 days WOW i was lucky if i got 7 days uptime with SAM!

[andhow]

Runs very smoothly and I hammer it quite a bit.

 

I run on a dedicated server with a MySQL db is the only way to go. The Firebird db was a bit buggy, but once I upgraded that fixed the problem. Auzentech X-Fi Prelude Sound card and running an optical I/O from the board into the server.

 

I trialed quite a few automation programs before settling on this one. Even tried building a couple of my own. SAM 4.7.4 is the best bang for your buck!!

[djgary72]

I wont say what i really think about SAM as i dont fancy being kicked off!

[andhow]

You can always post a review. Just keep it to the facts and keep emotion out of it, why would they kick you? Rational constructive criticism is not wrong.

[cptsparkle]

SAM is not the culprit for when you receive the error message of not being able to send data fast enough. I went through the ordeal of finding this out myself and had to learn the hard way.

 

The issue is downstream 99% of the time. I know you performed the obvious first ... checked your connections. The possibility of something coming loose when you consider mic cables, mixer cables, usb cables, amps, FX, compressors, external players including CD, Tape, Reel to Reel, Cassette and Carts all connect somehow. Check all that first.

 

In researching the initial challenge one incident of this unveiled a loose connection a few miles from one of the servers this particular person's stream was routed through. A loose connector.

 

My issue was a server farm in Chicago that COMCAST uses. This particular server farm is infamous for super high ping times and bottlenecking data sigs.

 

Unfortunately you can't do a thing about it. Unless you pay for enhanced service of one form or the other, you will have to switch ISPs.

 

I only had the issue with one station and the data route my ISP used to send the data to the stations streaming server.

 

My last gig with an FM station on the other side of the country had no issues at all. I did stream my data to them considerably faster than 128KBS and had fantastic ping times.

 

There is a gob of reasons data flows slowly from ones stream to the initial router/server.

 

I was a beta tester for Spacial Audio Media in 2000 - late 2001 starting with version 1.0. Never had a problem.

 

Good luck!

[djgary72]

SAM is not the culprit for when you receive the error message of not being able to send data fast enough

 

Thats strange I got buffer issues when using SAM on the Same broadband connection as were using now. yet since moving programs and using edcast this hasnt been an issue.

 

Sam for what it is, is overpriced and too clunky.

 

I was a beta tester for Spacial Audio Media in 2000 - late 2001 starting with version 1.0.

 

I had a Look at SAM V1.3 and it looked awful.

[andhow]

Not overpriced in my book. In the 20 different automation solutions that I trialled and demoed, it (SAM 4.7.4) was one of the cheapest.

 

Clunky??? Nope...those were the one's that required their own operating system to work...that meant a dedicated server that did just the automation...that was also one of the more expensive software packages.

 

If you have the right funding and do your research, then getting what you want is not a problem.

 

If you want to use the FREE solution, then you get what you pay for.

[thespaceman]

Something else you should look at and i found it haha....Wireless home phones will interfere, xboxs, uploads (downloads fine) In the beginning i had same problems, got in touch with server peoples, anything around you, next apartment, it doesnt seem to matter...unable to send data...I made sure all my djs were aware of this, littlest things can screw your show...I guess thats all i can say, SAM is touchy for some reason, and believe you me, the server peoples had nothing to do with it...they ran all tests on mine too. Then i found our reasons...may not be whats causing yours, but mine or djs have never had the problem since. Ciao

Leonard K

http://www.lkcb.webs.com

[bmasti]

he shoutcaststreaming i didnt get ur email back with info can u please reply so i can try your hosting

[thespaceman]

You are right about it not being SAM, but the connection to it, Router, etc.

As the Phone is Connected to my Internet, as is xbox and tv. But i only have problems, as my guys, when something slows down the encoder/stream...I wouldnt say if this didnt happen as such....its not SAM as was said, its the connections with your computer, start uploading files while your on air.....brrrrr

if you do have a wireless phone in house, sit by your computer and watch....Unable to Send Data.....Go online and play a game on xbox....brrrr....Since we have found this, we have not fallen off air since:)

It may sound kinda weird...but thats my story and im sticking to it:)

[shoutcaststreaming]

he shoutcaststreaming i didnt get ur email back with info can u please reply so i can try your hosting

We never received an e-mail form you.

 

You can contact us here:

https://www.shoutcaststreaming.us/whmcs/whmcs/submitticket.php?step=2&deptid=3

[thespaceman]

http://makeavoice.com

This is company i use, Shoutcast, Icecast....Really nice prices......50 listeners at 128k. 10.00 Sweet

Leonard K

 

We never received an e-mail form you.

 

You can contact us here:

https://www.shoutcaststreaming.us/whmcs/whmcs/submitticket.php?step=2&deptid=3

 

Makeavoice is best ive used with Shoutcast...there online help is great, Mike is on messenger for you...mikemakeavoice haha. Its Worth buzzing makeavoice:cool:

[andhow]

We use Make-A-Voice as well. Reasonable prices and good service. Best kept secret so far as their are no latency problems that I have experienced with this host.

 

They care about their customers here, unlike a couple other stream hosts that shall not be named.

 

Cheers,

[thespaceman]

Thanks for backing me Reverand:) and i know exactly who the "others' are too haha. Take care

Leonard Kaye

http://www.lkcb.webs.com, twitter and the facebook as well haha, all LKCB 128.4

[bmasti]

http://makeavoice.com

This is company i use, Shoutcast, Icecast....Really nice prices......50 listeners at 128k. 10.00 Sweet

Leonard K

 

 

 

Makeavoice is best ive used with Shoutcast...there online help is great, Mike is on messenger for you...mikemakeavoice haha. Its Worth buzzing makeavoice:cool:

 

im using this from last 1 month working good but it drop after 40 or 50 hours onces for 4 or 5 sec

[andhow]

Thanks for the replies and help everyone, I really appreciate everything! I think I have the problem sorted out now. I contacted my ISP telling them what was going on with my stream, and they actually ran all the tests. I noticed my modem dropped out for around 10-15 mintues the day after I spoke to them. Now the buffering problem has stopped, which is brilliant.

 

It definately must have been a faulty connection somewhere between my ISP and the server.

 

Once again, thanks so much for the advice and help!!! You guys ROCK!!

 

Glad you got it sorted Metaloz! I was able to peacefully resolve my latency issues with my ISP as well.

[DJBen]

...................

 

some advice to consider if experiencing SAM buffering probs. i.e.; Unable to Stream Fast Enough error.

 

 

Since mid 2009 i do my radio transmission based at home in Idaho USA and the Shoutcast server resides in Aachen Germany. All other DJs at the radio, transmit from home, based in Germany.

 

... i've learned a thing or two about this particular error and can offer several tips to reduce how frequently a Sender might experience this frustration.

 

First! check to make sure that your internet connection to your Computer, is NOT Wireless!

No matter what internet speed that you have, wireless will make your SAM, Not Able To Send Data Fast Enough error on you.

 

Second, you need 650 kbps minimum constant Upload Speed to transmit reliably at 128 kbps. or you will likely get the.. Unable to send data fast enough error.

 

have spyware toolbars installed? those are using bandwidth and in most cases, are running F_L_A_S_H.

Ok, your computer seems up to par but unnecessary FL*** running while you transmit, will typicaly end up resulting in an Unable to Send Data Fast Enough error.

 

Win7 handles this streaming businness, better as it seems to work multimedia simply better than XP. XP works tho......-.. though its loading of the 'next song in que' can cause a delay, which can in turn cause, Unable to Send Data Fast Enough error.

 

Don't forget! Wireless internet connection will result in Unable to send data fast enough Error. Find the cable and plug it into your computer for transmission computers.

 

Enjoy, and best wishes to keeping your data able to Send Fast Enough

[Gadfly]

 

Don't forget! Wireless internet connection will result in Unable to send data fast enough Error. Find the cable and plug it into your computer for transmission computers.

 

Excellent advice, Ben. I have always suspected this was the thing to do.

[djgary72]

When i used SAM it didn't seem to matter whether i was on a wired network or wireless it would always come up with the "Not Able To Send Data Fast Enough error" it's a known problem that has been in SAM since version 2 and Spacial just haven't addressed it along with lots of other bugs.

 

That was on different shoutcast servers with different providers had more than enough bandwith so it wasn't the shoutcast servers it was SAM causing the error

[BWorld]

When i used SAM it didn't seem to matter whether i was on a wired network or wireless it would always come up with the "Not Able To Send Data Fast Enough error" it's a known problem that has been in SAM since version 2 and Spacial just haven't addressed it along with lots of other bugs.

 

That was on different shoutcast servers with different providers had more than enough bandwith so it wasn't the shoutcast servers it was SAM causing the error

 

This is not true. This error is the direct result of the internet connection between the PC streaming and the ISP. If the connection value drops below 99% it will buffer, thus resulting in the error. I've done extensive testing on this on a controllable level, see below.

 

I have a firewall (PFSense) that allows me to control the exact amount of bandwidth that any one machine would get. I shut off all machines and ran a speed test on the one computer about to be tested. Result was 60.51Mbps Down and 12.1Mbps Up. I dont care about the Down value too much in this case, just the up. I speed limited the up value to 1024kbps and started streaming @ 128kbps with SAM. Connection was fine after 5 minutes. Stopped SAM, began streaming with Winamp. Again, connection was fine. Also streamed with StationPlaylist, no hiccups.

 

I speed limited the connection to 512kbps and ran the same tests. I had Winamp Buffer one time during the five minute test, but that was all. I speed limited to 256kbps. This is when everything began to fail. SAM wouldn't stay connected and was giving the Not Able to Send Fast Enough error after about every 30 seconds of streaming, Winamp had the same issue, StationPlaylist actually buffered the least of the three, only buffering one time. I lowered it to 192kbps and nothing worked right from the start.

 

I understand that you do not care for SAM, and that is 100% fine! I just want people to be able to make an educated decision on their streaming software. If you use SAM, great. If you dont, it doesn't matter to me! As long as you are buying SHOUTcast/ICEcast hosting from me, I'm cool