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Not able to connect to port 8016 (even though all settings correct?)


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Hi, have recently created my own website, that has an embedded element that connects to a Centova Cast Shoutcast server. My plan is to connect using an internet broadcast programme to host a live broadcast radio station style show. However, upon trying to connect I keep getting an error message saying cannot connect to port 8016. Many (and I can't stress this enough - MANY) telephone calls later to Virgin Media and additional technical support gurus around the globe the answer is basically "the settings are correct though the port is still closed"..... if you go to forums on the internet you may find an answer there...?? So here I am - desperate for someone to say it can be done... and easily sorted as I am desperate to get broadcasting!! I am currently playing songs on a loop playlist which is centrally stored on the Centova Cast admin area of the Shoutcast server though I cannot currently do a live broadcast.... any help would be very much appreciated - thanks in advance guys :)
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Ask your Streaming host to give you another port number out of the 8000 range. I've seen random ISPs have this issue before and it seems to clear up once we do that.

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Ask your Streaming host to give you another port number out of the 8000 range. I've seen random ISPs have this issue before and it seems to clear up once we do that.

 

I'll try that - thanks for that :) I'll let you know how I get on!!

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Think I'm going to have to change my broadband supplier - mainly due to the fact that I can't actually open ANY ports - thanks to my current internet provider.... therefore I think its time for a complete change - that might sort out the problem!!
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Try Stream101 or us .. we are the best.

 

I like the way you think :thumbup:

Stream101 | Affordable Media Solutions

Shared cPanel? Web Hosting | WordPress Hosting | Premium Stream Hosting

TOLL-FREE: (616) 277-7280 | 30 Day NO QUESTIONS Money-Back Guarantee

100% Cogent Free Network | CloudLinux OS | Tier 1 Bandwidth | Grand Rapids, MI

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First thing first Virgin media don't block any of the shoutcast ports. We used to stream on 8000 & 8015 with no problems have you tried allowing TCP/UDP port connections in the Superhub settings? If you open the ports up on the router it should cut down on problems like this.

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Hi RDJUser - thanks for your reply - I spoke to Virgin Media today who actually admitted they blocked the ports for 'legal reasons' stating it was a company policy, so going from their own employees it appears this is the case... as for the settings - there's been all levels of technicians (Virgin Media technicians) actually fettling the hub's settings - with no joy... so no further forward... time to change to another broadband supplier then if they won't allow it!
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First thing first Virgin media don't block any of the shoutcast ports. We used to stream on 8000 & 8015 with no problems have you tried allowing TCP/UDP port connections in the Superhub settings? If you open the ports up on the router it should cut down on problems like this.

 

Good to see you around here Gary!

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Do you offer full Internet as a service? as in full ISP? I already have a shoutcast server set up - though currently failing trying to find any way around the full blocking of either Virgin Media or BT at the moment - really struggling as I cannot connect to the server which means I cannot live broadcast ... have tried different port numbers, but all are being blocked - all of them!! Really at a loss and feeling slightly defeated... don't know which way to turn next.... struggling :(
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