riderough Posted August 8, 2015 Share Posted August 8, 2015 Hi, have recently created my own website, that has an embedded element that connects to a Centova Cast Shoutcast server. My plan is to connect using an internet broadcast programme to host a live broadcast radio station style show. However, upon trying to connect I keep getting an error message saying cannot connect to port 8016. Many (and I can't stress this enough - MANY) telephone calls later to Virgin Media and additional technical support gurus around the globe the answer is basically "the settings are correct though the port is still closed"..... if you go to forums on the internet you may find an answer there...?? So here I am - desperate for someone to say it can be done... and easily sorted as I am desperate to get broadcasting!! I am currently playing songs on a loop playlist which is centrally stored on the Centova Cast admin area of the Shoutcast server though I cannot currently do a live broadcast.... any help would be very much appreciated - thanks in advance guys Link to comment Share on other sites More sharing options...
BWorld Posted August 9, 2015 Share Posted August 9, 2015 Ask your Streaming host to give you another port number out of the 8000 range. I've seen random ISPs have this issue before and it seems to clear up once we do that. ██ Stream101 | Affordable Media Solutions ██ Shared cPanel? Web Hosting | WordPress Hosting | Premium Stream Hosting ██ TOLL-FREE: (616) 277-7280 | 30 Day NO QUESTIONS Money-Back Guarantee ██ 100% Cogent Free Network | CloudLinux OS | Tier 1 Bandwidth | Grand Rapids, MI Link to comment Share on other sites More sharing options...
riderough Posted August 9, 2015 Author Share Posted August 9, 2015 Ask your Streaming host to give you another port number out of the 8000 range. I've seen random ISPs have this issue before and it seems to clear up once we do that. I'll try that - thanks for that I'll let you know how I get on!! Link to comment Share on other sites More sharing options...
shoutcaststreaming Posted August 9, 2015 Share Posted August 9, 2015 Sometimes a port does get irreparable damage and switching to another port or deleting and re-creating it is the fix. 1 SCS - Dedicated Bandwidth Servers Shoutcast / Icecast / Windows Media Transcoding - Auto DJ - Mobile Radio - FLASH Players - Auto DJ Broadcasting World's Stream Host of the Month Link to comment Share on other sites More sharing options...
riderough Posted August 9, 2015 Author Share Posted August 9, 2015 Think I'm going to have to change my broadband supplier - mainly due to the fact that I can't actually open ANY ports - thanks to my current internet provider.... therefore I think its time for a complete change - that might sort out the problem!! Link to comment Share on other sites More sharing options...
shoutcaststreaming Posted August 9, 2015 Share Posted August 9, 2015 Try Stream101 or us .. we are the best. 1 SCS - Dedicated Bandwidth Servers Shoutcast / Icecast / Windows Media Transcoding - Auto DJ - Mobile Radio - FLASH Players - Auto DJ Broadcasting World's Stream Host of the Month Link to comment Share on other sites More sharing options...
BWorld Posted August 10, 2015 Share Posted August 10, 2015 Try Stream101 or us .. we are the best. I like the way you think ██ Stream101 | Affordable Media Solutions ██ Shared cPanel? Web Hosting | WordPress Hosting | Premium Stream Hosting ██ TOLL-FREE: (616) 277-7280 | 30 Day NO QUESTIONS Money-Back Guarantee ██ 100% Cogent Free Network | CloudLinux OS | Tier 1 Bandwidth | Grand Rapids, MI Link to comment Share on other sites More sharing options...
djgary72 Posted August 10, 2015 Share Posted August 10, 2015 First thing first Virgin media don't block any of the shoutcast ports. We used to stream on 8000 & 8015 with no problems have you tried allowing TCP/UDP port connections in the Superhub settings? If you open the ports up on the router it should cut down on problems like this. My Blog https://djgarybaldy.blogspot.com User of RadioDJ FREE radio playout software since 2010. How to Install RadioDJ: https://djgarybaldy.blogspot.com/2020/08/how-to-install-radiodj-free-radio.html RadioDJ is my FAVOURITE piece of software it works when I need It Link to comment Share on other sites More sharing options...
riderough Posted August 10, 2015 Author Share Posted August 10, 2015 Hi RDJUser - thanks for your reply - I spoke to Virgin Media today who actually admitted they blocked the ports for 'legal reasons' stating it was a company policy, so going from their own employees it appears this is the case... as for the settings - there's been all levels of technicians (Virgin Media technicians) actually fettling the hub's settings - with no joy... so no further forward... time to change to another broadband supplier then if they won't allow it! Link to comment Share on other sites More sharing options...
James Posted August 11, 2015 Share Posted August 11, 2015 First thing first Virgin media don't block any of the shoutcast ports. We used to stream on 8000 & 8015 with no problems have you tried allowing TCP/UDP port connections in the Superhub settings? If you open the ports up on the router it should cut down on problems like this. Good to see you around here Gary! Studiio - All-In-One Radio Communication Platform SMS | Phone Calls | Social Media | Content Link to comment Share on other sites More sharing options...
riderough Posted August 11, 2015 Author Share Posted August 11, 2015 Do you offer full Internet as a service? as in full ISP? I already have a shoutcast server set up - though currently failing trying to find any way around the full blocking of either Virgin Media or BT at the moment - really struggling as I cannot connect to the server which means I cannot live broadcast ... have tried different port numbers, but all are being blocked - all of them!! Really at a loss and feeling slightly defeated... don't know which way to turn next.... struggling :( Link to comment Share on other sites More sharing options...
riderough Posted August 11, 2015 Author Share Posted August 11, 2015 I have searched the list of ISP's here in the UK - and really can't find an answer when asking whether they open the ports.... Link to comment Share on other sites More sharing options...
riderough Posted August 11, 2015 Author Share Posted August 11, 2015 Starting to think this is not a possibility - which makes me ask how other people are doing it..... ?? Surely I can't be the only one that's ever come across this problem? Link to comment Share on other sites More sharing options...
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